Privacy Policy Overview

Your trust is important to us. This policy explains how we collect, use, and protect your personal information when you engage with our real estate analysis services.

Personal Information We Collect

We gather only the data needed to provide property advisory services in compliance with Australian law.

• Contact details such as name, address, phone number, and email are collected for client communication and report delivery.
• Property-specific information, including addresses and property details, is used solely to complete requested assessments and consultations.
• Feedback and service requests help us improve our support and tailor our responses to your needs.
• Technical data like browser type or site usage may be collected to enhance the website experience and ensure security.

How We Utilise Your Information

Your information allows us to deliver services, communicate with you, and meet regulatory obligations.

• Service delivery, including personalised real estate assessments and report preparation for your property objectives.
• Communication about your enquiry, including updates or clarifications regarding your requested analysis.
• Improvement of services based on feedback, helping us to refine methods and customer care.
• Security, safety, and compliance checks to protect your data and our business operations.

Legal Grounds for Processing

Personal data is processed in line with Australian privacy laws and justified business needs.

We process your information only as required to perform contracted services, fulfil legal obligations, or with your direct consent. You have the right to withdraw consent at any stage, subject to service limitations.

Information Sharing

We do not sell your personal details. Data is shared only when necessary to support your requests or comply with the law.

• Your details may be shared with trusted third-party service providers (such as report software or delivery platforms) solely for completing your request.
• Data is disclosed to government or regulatory authorities only when legally required.
• All partners handling your information must adhere to strict confidentiality agreements and security protocols.

Data Security

We apply current security measures to protect your details from unauthorised access, accidental loss, or misuse. Digital and physical access is restricted and regularly reviewed. Only staff and service providers with a legitimate business reason are granted access to personal information. Despite these safeguards, no data transmission is completely immune from risk.

Your Rights

Australian privacy laws provide you with several rights regarding your data.

• You may request a copy of the personal information we hold about you at any time.
• You can ask us to correct inaccuracies or update your details as necessary.
• You hold the right to request deletion or limitation of your data, within the bounds of applicable law.
• You may withdraw prior consent for data processing, but this may limit the services we can provide.

Use of Cookies

Cookies are used to optimise site experience, track general trends, and ensure secure website operation.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions or wish to exercise your privacy rights, please contact our support team directly.

Policy Updates and Notices

We periodically update our privacy policy to reflect changes or improvements in data protection practices. Major updates are announced here.